Copar offers 24 hour support for all of our products. We provide free phone support during regular buisness hours 7am-5pm CST (M-F) and paid afterhours phone support 5pm to 7am (M-F) and on weekends.

Copar Engineers take advantage of our BlackBox “flight data” recorder featured in all SyncMaster systems. Our engineers use the recorded data to troubleshoot problems at the times reported to us. Copar can replay your issue, after the fact, as if they were watching your machine run in real-time. Black Box data continuously records all PLC I/O data and touch screen interactions. Data is automatically saved as a 35-day rolling archive, which helps resolve elusive issues days or weeks after an event occurs.

Copar offers several training options from our training staff to meet your plant’s specific needs. A process control specialist is available for on-site or remote training to provide a thorough understanding of the Copar process control system and how your plant will benefit from utilizing all of its features.